60W PAR 16 120V Halogen Bulbs

Information

60W PAR 16 120V Halogen Bulbs

Recall details:

Units: About 370,000

Incidents/Injuries: Philips has received 13 reports of the lens of the bulb shattering, including five reports of property damage totaling about $700 and two laceration injuries.

Description: This recall involves Philips 60W PAR 16 120V halogen bulbs manufactured from November 2013 to March 2015. Date codes that represent the month and year of production are painted on the bulb glass along with “PHILIPS Halogena PAR 16,” “China” and “60W/120/V.” Recalled bulb date codes include:

Remedy: Replace

Consumers should immediately stop using these recalled bulbs, remove them from any fixtures and contact Philips to request packaging materials and instructions for returning the recalled bulbs at no cost. Philips will provide free replacement bulbs.

2013	2014	2015
3L, 3M	4A, 4B, 4C, 4D, 4E, 4F, 4G, 4H, 4J, 4K, 4L, 4M	5A, 5B, 5C

Consumer Contact: Philips Lighting North America Corporation at (800) 634-0138 from 9 a.m. to 5 p.m. ET Monday through Friday, email at halogenlamp@philips.com and online at www.philips.com/recall and select “United States/English”

Sold At: Home Depot stores and professional distributors nationwide and online at www.Amazon.com from November 2013 through March 2015 for about $10.

Importer: Philips Lighting North America Corporation, of Somerset, N.J.

Manufacturer: Firstech Lighting Corporation, of Shenzhen, China

Manufactured in: China

Is my product affected?

This recall involves Philips 60W PAR 16 120V halogen bulbs manufactured from November 2013 to March 2015. Date codes that represent the month and year of production are painted on the bulb glass along with “PHILIPS Halogena PAR 16,” “China” and “60W/120/V.” Recalled bulb date codes include:

2013	2014	2015
3L, 3M	4A, 4B, 4C, 4D, 4E, 4F, 4G, 4H, 4J, 4K, 4L, 4M	5A, 5B, 5C

Sold At: Home Depot stores and professional distributors nationwide and online at www.Amazon.com from November 2013 through March 2015 for about $10.

Importer: Philips Lighting North America Corporation, of Somerset, N.J.

Manufacturer: Firstech Lighting Corporation, of Shenzhen, China

Manufactured in: China

Philips EcoVantage Halogen Lamp Packaging (front and back)

Philips Halogena Lamp Packaging (front and back)

Philips Halogen Light bulb box packaging

Actual lamp with etch position

FAQs

What problem has Philips identified with its Halogen 60W PAR16 120V lamps?

The outer glass lens may shatter as a result of being exposed to the normal heat and pressure inside of these light bulbs, causing in pieces of glass falling from the ceiling. Additionally, the glue which attaches the glass lens to the body of the bulb can fail and cause the lens to fall and potentially shatter upon impact. Note also that the interior of the light bulb is hot, and thus, until the glass cools, the falling glass also presents a risk of burning. Accordingly, we have initiated a voluntary recall of the affected units in cooperation with the Consumer Product Safety Commission (“CPSC”).

This recall only involves Philips Halogen 60W PAR16 120V lamps manufactured between November 2013 through March 2015 (date codes: 3L, 3M, 4A, 4B, 4C, 4D, 4E, 4F, 4G, 4H, 4J, 4K 4L, 4M, 5A, 5B, 5C). All affected lamps are marked with “China” as their country of origin and “60W/120V” as the model.

Philips is committed to the well-being of its consumers and has decided to voluntarily recall the affected Halogen 60W PAR16 lamps and replace them.

What are you doing to resolve the problem?

Philips is offering to exchange affected lamps and provide consumers with a free replacement lamp.

Is the exchange program free of charge?

Yes. If you own one or more affected Philips Halogen 60W PAR16 lamps, you will receive free replacement product.

What is Philips’ advice to owners of a Halogen lamp?

Our advice to owners is to check whether their Philips Halogen PAR16 lamp is within the scope of this voluntary recall. If your Halogen lamp is affected, please immediately discontinue using the product and call (800) 634-0138 or send an email to Halogenlamp@phiilips.com to register for a free replacement.

Can I continue to use my Philips Halogen PAR16 lamp?

No, immediately discontinue use of affected lamps and call (800) 634-0138 to register for a replacement lamp.

How do I know if my Philips Halogen PAR16 lamp is among the affected batches?

The following Products are affected by this recall:

Date Codes	Wattage & Voltage	Country of Origin	UPC Codes
3L, 3M 4A, 4B, 4C, 4D, 4E, 4F, 4G, 4H, 4J, 4K, 4L, 4M 5A, 5B, 5C	60W/120V	China	46677434724 46677134136 46677330064

Does the problem occur with all Philips Halogen PAR16 lamps?

No, the risk is limited to a batch of Halogen lamps produced at one manufacturing location with the above specific model number and date codes as indicated above. All other Halogen PAR16 lamps are not at risk and completely safe to use.

Where can I find the UPC Code?

The UPC number can be found on the Bar Code on the lamp’s package.The Bar Code, without the first digit, contains the UPC code that coincides with the list of products that is included in the recall.

For the consumer package, the UPC code can be found on the back of the package:

New package version; UPC CODE: 46677434724

For box-packaged product, the UPC number can be found on the bottom of the box:

Old package version; UPC Code: 46677134136

The UPC code and date code can also be found on the outer box as seen in the image below.

UPC CODE: 46677330064

Where can I find the Model Number on the lamp?

The Model Number can be found on the lamp itself.

Where can I find the product manufacturing date?

The date code can be found on the plastic housing near the metal screw base.

Where can I find the Country of Origin?

The Country of Origin is located on the lamp

How long will it take to replace the affected product?

Once you have registered your affected lamp and Philips has received and confirmed it was from an affected batch, you will be sent a replacement lamp. You can expect to receive your replacement LED lamp approximately four weeks after you make contact with Philips Customer Care either via phone @ (800) 634-0138, via E-mail @ halogenlamp@phiilips.com or by visiting the company’s website at www.philips.com/recall. We appreciate your cooperation and sincerely regret any inconvenience caused.

Have you reported the problem to the Consumer Product Safety Commission?

The CPSC is aware of the problem and we are working jointly with them to provide information to Philips Halogen PAR16 lamp owners.

Disclaimer
If the lamp submitted for an exchange is not a lamp included in this recall program, Philips will not send replacement product and will not be returning your lamp.