How can we help you?

    Dear customer, due to the global impact and the measures being taken against the corona virus our services may be impacted. This may result in longer waiting & response times. We will respond to your message on the online contact form as quickly as possible. Update March 20 th: Currently our warranty support phone lines are not available. All other commercial contact numbers remain available. We are working on reactivating the warranty support lines as soon as possible. Please use the online form for best response time in the meantime. Warranty support for Brazil remains available.

    General Lighting Inquiries

    Opening times: Monday – Friday, 8am – 8pm EST

    Click below to contact us via online form

    Consumer and professional lighting inquiries



    Order Related Inquiries


    For Consumer Channel Lamps 


    Technical Support


    For ALL Lamps AND Ballast inquiries 




    Product Returns


    Consumer Lamps and Ballasts





    Order Related Inquiries


    For Distributor Partners (Ballasts, Lamps and Luminaires)



    For Original Equipment Manufacturers (Ballasts, Drivers, Modules, and Controls) 
    800-372-3331 or email


    Technical Support


    For ALL Lamps AND Ballast inquiries 



    Interact Pro 1-833-468-7776


    Product Returns


    Professional Luminaires

    Go to Returns Portal


    Lamps and Ballasts - Distribution



    Lamps and Ballasts - OEM

    1-800-372-3331, Option #2 OEM

    Other information you might need

    Other lighting divisions

    Luminous Textile
    Visit website
    European Products
    not sold in North America

    Contact us website